Custom Pallets
Need a size or design that standard pallets do not cover? Describe it in your request and we connect you with partner suppliers who may be able to build to your dimensions.
Built to Your Dimensions
When standard pallets do not fit your product or equipment, a custom pallet may be an option. Partner suppliers may be able to build to your dimensions. Describe what you need in your request, and a supplier will say whether they can do it.
- Non-standard length and width to fit your product or equipment
- Load requirements described in your request
- Preferred wood type, if you have one
- Heat treatment, if the pallet will be exported
- Quantity, including small trial runs
- Whether you want new, used or reclaimed materials
Design Choices to Think About
Common construction choices you can mention in your request:
- 2-way or 4-way entry, which affects how forklifts and pallet jacks can pick it up
- Single-deck or double-deck construction
- Stringer pallets, which use long boards running the length of the pallet
- Block pallets, which use blocks and allow entry on all four sides
- Flush or wing-style deck edges
- Additional boards or reinforcement where the load is concentrated
Material Options
Materials are chosen with the partner supplier. Options that may come up:
- Hardwood, which is generally denser and heavier
- Softwood, which is generally lighter and common for shipping pallets
- Heat-treated wood for ISPM 15 export requirements
- Kiln-dried lumber, if moisture is a concern
- Recycled or reclaimed wood, where a supplier has it
- Availability depends on partner suppliers
When Custom Makes Sense
Custom requests often come from situations like these:
- Oversized or unusually shaped products
- Heavy or concentrated loads that need a stronger design
- Equipment or machinery with a specific footprint
- Display and retail presentation needs
- Pallets that must fit a particular container, rack or conveyor
- A standard size that wastes space in a truck or container
What to Include in Your Request
A clear description helps a partner supplier respond with a useful quote:
- Length and width, and any height limits
- What the pallet will carry and roughly how heavy it is
- How it will be handled: forklift, pallet jack or both
- Whether it will be stacked, racked or shipped overseas
- The quantity you need, and whether you expect repeat orders
- Your delivery location in the New Orleans area, or whether you plan to pick up
How the Process Works
New Orleans Pallets is a free referral service. We do not build pallets ourselves.
- You describe your pallet once in one form
- Your request goes to a local supplier in our network
- A partner supplier follows up to ask questions and discuss what is possible
- The supplier sets pricing, production timing and delivery terms
- You decide whether to accept; there is no obligation
Export and ISPM 15
If a custom pallet will ship internationally, wood packaging rules may apply:
- ISPM 15 requires heat treatment, with the wood core reaching 56 °C for at least 30 minutes
- Treated wood packaging carries an HT stamp
- Ask for ISPM 15 heat-treated pallets in your request; a partner supplier can confirm availability
- Check current regulations and your destination country requirements before shipping
Get Started
Start your custom pallet request:
- Fill in the form above with your dimensions and needs
- Describe any drawings or sketches you have in the notes field
- A partner supplier follows up with questions or a quote
- The request is free and carries no obligation
Frequently Asked Questions
What information is useful for a custom pallet request?
Share dimensions, load weight, handling method, environment and whether you need heat treatment. A partner supplier can then tell you what is possible.
Can a prototype be made before a full order?
Some partner suppliers may be able to make a small trial run before a larger order. Ask in your request, and the supplier will say whether it is an option.
Can I ask for specific materials or treatments?
You can list a preferred lumber type, deck board layout or heat treatment for ISPM 15 in your request. A partner supplier can confirm what they can provide.
What lead times should I expect for custom pallets?
Lead time depends on the design, materials and the supplier. The partner supplier will give you timing in their quote.
Can oversized or non-standard footprints be built?
Some partner suppliers may be able to build to your dimensions. Describe the size and the equipment or product it needs to fit in your request.
What about heavy or uneven loads?
Capacity depends on design, condition and how the load is supported. Describe the weight and how it is distributed, and a partner supplier can advise on what they can build.
Are design suggestions part of the process?
Partner suppliers may offer suggestions on construction as part of quoting. How much guidance you get depends on the supplier.
Can I ask for repeat orders of a custom pallet?
Yes, mention it in your request. Whether a supplier offers repeat or scheduled production is up to them, and they will explain in their quote.
Can pallets be branded or painted?
Some partner suppliers may be able to add markings or color coding. Mention it in your request and the supplier can confirm.
Can an existing pallet design be modified?
You can describe the pallet you use now and what you want changed, such as durability or fit. A partner supplier can say whether they can adjust it.