Contact Us
Get in touch with New Orleans' trusted pallet experts. We're here to help with all your pallet needs.
Address
2601 Decatur St
New Orleans, LA 70117
Serving the entire New Orleans metro area
Business Hours
Monday - Friday
8:00 AM - 5:00 PM
Saturday by appointment
Multiple Ways to Reach Us
We make it easy to get in touch. Whether you prefer phone, email, or online forms, we're ready to help with your pallet needs. Our responsive team provides fast quotes and answers to all your questions.
- Email us at [email protected] for detailed inquiries
- Fill out any contact form for a quick response
- Request quotes online with detailed specifications
- Fast response times within one business day
- Knowledgeable staff ready to answer questions
- No obligation quotes and consultations
- Professional and friendly customer service
- Available during all business hours
Our Location and Service Area
Based in New Orleans, Louisiana, we serve businesses throughout the metropolitan area and surrounding communities:
- New Orleans and all surrounding neighborhoods
- Metairie - full service and same-day delivery
- Kenner - comprehensive pallet solutions
- Gretna - West Bank service coverage
- Harvey and Marrero - complete pallet services
- Chalmette - East Bank delivery and pickup
- Slidell - North Shore service available
- Extended regional delivery for large orders
Our central location allows us to provide fast service throughout the region. Contact us to confirm service availability in your specific area.
Business Hours and Availability
We maintain convenient hours to serve your business needs:
- Monday through Friday: 7:00 AM - 6:00 PM
- Saturday: 8:00 AM - 4:00 PM for pickups and deliveries
- Sunday: Closed for regular business
- Emergency services available outside regular hours
- After-hours delivery by appointment
- Weekend delivery available for urgent needs
- Online quote requests processed daily
- Email inquiries answered within 24 hours
Need pallets outside regular hours? Contact us about our emergency services and flexible scheduling options. We work around your schedule whenever possible.
What to Include in Your Quote Request
Help us provide an accurate quote by including these details:
- Pallet grade needed - A, B, C, or custom
- Quantity required for your order
- Pallet dimensions - standard or custom sizes
- Delivery address and preferred timeline
- Specific requirements - heat treatment, certifications, etc.
- Ongoing needs vs. one-time purchase
- Any special handling or delivery instructions
- Your industry and application if relevant
The more information you provide, the faster and more accurate your quote will be. Don't worry if you're unsure about specifications - our team will help guide you through the process.
Fast Response and Quote Turnaround
We understand that timing matters in business. Our quote process is designed for speed:
- Most quotes provided within 24 hours or less
- Simple orders quoted same day
- Detailed specifications and pricing included
- Clear breakdown of costs and delivery fees
- Available inventory status provided
- Delivery timelines specified upfront
- No hidden fees or surprise charges
- Flexible payment terms for qualified businesses
Our transparent pricing and fast quotes let you make decisions quickly and keep your projects moving forward without delay.
Visit Our Facility
While we primarily serve through delivery, you're welcome to visit for pickup orders:
- Self-pickup available during business hours
- Inspect pallets before purchase if desired
- Meet our team and discuss your needs in person
- See our quality control process firsthand
- Load pallets directly onto your vehicles
- Save on delivery fees with self-pickup
- Get immediate answers to questions
- Contact ahead to ensure availability
Bring appropriate equipment for loading. Our team can assist with loading when available. Advance notice helps us prepare your order for quick pickup.
Selling Pallets to Us
Have pallets to sell? The process is simple:
- Contact us with quantity and condition details
- We provide a fair market quote quickly
- Schedule same-day or next-day pickup
- Our team evaluates pallets on-site
- Immediate payment upon acceptance
- We handle all loading and transportation
- No minimum quantity for most pallet types
- Turn surplus pallets into cash fast
Free up valuable warehouse space and get paid for pallets you no longer need. We make the selling process easy and convenient with professional service throughout.
Emergency Pallet Services
When urgent situations arise, we're here to help:
- Emergency contact number for critical needs
- After-hours service for production emergencies
- Rush delivery to prevent shutdowns
- Weekend and holiday delivery available
- Fast-track quotes for urgent situations
- Priority handling of emergency orders
- Flexible solutions to keep operations running
- Experienced team ready to respond quickly
Production delays and missed shipments are costly. Our emergency services ensure you have pallets when you need them most, even outside regular business hours.
Why Businesses Choose Us
Local businesses trust New Orleans Pallets for many reasons:
- Consistent quality across all pallet grades
- Competitive pricing with volume discounts
- Fast delivery and flexible scheduling
- Professional and reliable service every time
- Comprehensive pallet solutions - buy, sell, repair, recycle
- Expert guidance on pallet selection
- Environmental responsibility and recycling commitment
- Local ownership and decision-making
We've built our reputation on delivering exactly what we promise. From small businesses to large operations, we provide the same high level of service to every customer.
Get Started Today
Ready to solve your pallet needs? Here's how to begin:
- Fill out the contact form above with your requirements
- Email us at [email protected] with detailed needs
- Receive a detailed quote within 24 hours
- Review pricing and delivery options
- Approve the quote to move forward
- Schedule delivery or pickup
- Receive quality pallets on time
- Establish ongoing partnership for future needs
Whether you need pallets today or are planning for future requirements, we're ready to help. Contact us now to experience the New Orleans Pallets difference.